Bhd-501-D 50Pt Dehumidifier – Heat Controller, Inc.
Sunday, October 10th, 2010 at
9:51 am
Bhd-501-D 50Pt Dehumidifier – Heat Controller, Inc.
- Moisture removal up to 50 pints/day for humid/moderately damp home or residence up to 500 sq. ft.
- Energy efficient dehumidifier – energy star rated by the EPA; low temperature operation down to 42°F
- Features: digital display touchpad operation; 2 drainage options; portable-casters, hand grips
- Prevent water damage to walls, building foundation, protect stored valuables, computer, papers, etc
- Washable air filter that can be removed for cleaning and is reusable
We have struggled to find a low temperature dehumidifier to our liking that is well-made and reliable with consumer friendly features. Of all the low-end priced dehumidifiers we have tested, the Comfort-Aire® units have proven to be the most reliable. It can drain the water continuously or use a removable bucket with optional condensate pump. The air filter is easy slide-out and washable. The easy access top-mounted controls: have a touchpad to set the humidity …
Rating: 
(out of 9 reviews)
Tagged with: 50Pt • Bhd501D • Controller • Dehumidifier • Heat • Inc.
Filed under: Basement Dehumidifier Reviews
Like this post? Subscribe to my RSS feed and get loads more!
Review by M. Papp for Bhd-501-D 50Pt Dehumidifier – Heat Controller, Inc.
Rating:
I purchased this Comfort-Aire dehumidifier about a month ago, and a couple of weeks after turning on this unit, it would shut down displaying an error message “CH” and “01″. I could not reset the unit, and after several attempts to get back to operational, I contacted the manufacturer (who is apparently LG Electronics). The national service manager sent me an email and stated that he did not know what this error message meant, but to try to reseat the bucket in the unit. Well, I was not using the bucket, as I have the drain hose going directly to my sump pit, but I did the bucket check anyway with no luck. I did mention this to him and he then directed me to their 800 number for service support. Support???? Please. When I contacted the support number, they mentioned that the unit would have to be dropped off at a local?? service center, as their service reps do not make house calls. I’m okay with that, however the first number they gave me, the owner of the service facility had never heard of Comfort-Aire, or the manufacturer Heat Controller Inc.????? He suggested I call back the 800 number and let them know. So, after calling the 800 service center back again, they gave me another number to a service location that turned out to be some guys house that moonlights as a service technician out of his garage?!?!?!?!?!?!
I’m still dealing with this issue after 4 weeks, and after several emails to the national service manager, he has not responded at all.
I am giving this unit one star, as there is not an option to select zero. Not only is the product of questionable quality in my opinion, the support structure is ridiculous.
Review by Jen in Madison for Bhd-501-D 50Pt Dehumidifier – Heat Controller, Inc.
Rating:
This is just an initial reaction. The thing is running now in my basement and it is NOISY. I’m not talking about a loud hum. It’s really more of a pitched buzz (at B below middle C). I can hear it all the way upstairs.
Thankfully at the moment it’s not that humid and I think it’s going to stop soon, once it reaches the desired humidity. But the sound borders on noise pollution, and those of you thinking about the product should consider this before buying.
Review by KRH for Bhd-501-D 50Pt Dehumidifier – Heat Controller, Inc.
Rating:
When it worked, it was okay–not great. It did help our damp basement, but was on frequently. Noise level is what I expected, which is not very quiet. I would not want this in a more confined area. I used the constant drain instead of the pan. I had no problem with that system.
Bought the unit at Ace, and it was OK for about 3 years. Then it iced up and I was told the sealed refrigerant unit went bad. Since that part had a 5-year warranty, it was replaced through Ace with a brand new unit.
Three months of use during the summer, I noticed the new unit was on nearly constantly, but the basement was not feeling/smelling any better. I discovered the unit top and air was very hot. I was told there was a problem, but because the new unit fell under the old warranty of 1 year (only the sealed unit was 5 years) and it probably was not the sealed unit, I would have to get it repaired. Cost for estimate was $35 + cost of repair–unknown until the unit was looked at.
I did not have time or money for all of this. Two out of two units gone bad in about 3 1/2 years. Now I need to shop for something else before next summer. Does not seem to be reliable.
Review by M. Carrier for Bhd-501-D 50Pt Dehumidifier – Heat Controller, Inc.
Rating:
This product performs as well as it’s description states. My only complaint about this one, and it’s very minor, is the accuracy of the humidistat. I have a thermometer which also includes a humidistat in my basement. I’ve found that the basement feels most comfortable at a temperature of 68 degrees and humidity setting of 50%. To get the dehumidifier to shut off around that setting, I have to set it to 75% humidity. Other than that, it’s a teriffic unit.
Review by Steve Thompson for Bhd-501-D 50Pt Dehumidifier – Heat Controller, Inc.
Rating:
One of the best things about this dehumidifer is that you can add a kit to it and have it drain out directly to a sump pump or someplace else, eliminating the dumping. This extra capacity unit is great, and some days we no longer had to dump twice a day. Got smart and drained it out into the sump pump. Love being able to see the readings. I wouldn’t call this a standard dehumidifer.